FAQ

  • Camera Line Inspection

    • When is a camera line inspection recommended for plumbing issues?

      Persistent clogs, slow drains, sewer backups, and suspected pipe damage or leaks can all be found via camera line inspection. This method is beneficial when traditional methods like snaking or hydro jetting don't provide a clear solution. By visually inspecting the pipes, plumbers can accurately diagnose the problem and recommend the most effective repair or maintenance approach.

    • How long does a camera line inspection typically take?

      A camera line inspection duration depends on the plumbing system’s complexity and length. Usually, this service can be completed within one to two hours. However, larger properties or more extensive plumbing systems may require additional time.

    • Can a camera line inspection damage my pipes?

      No, a camera line inspection does not typically damage pipes. The camera used in the inspection is designed to be non-invasive and does not exert pressure or force on the pipes. However, hiring a professional plumber experienced in camera line inspections is essential to ensure proper handling and minimize potential risks.

    • Are there any specific preparations I need to make before a camera line inspection?

      Before a camera line inspection, clearing the area around access points to the plumbing system is generally recommended, such as removing any items stored near clean-out ports or sewer cleanouts. Additionally, ensure that the plumber has clear access to the areas where the inspection needs to be performed.

    • Can a camera line inspection detect tree root intrusion in pipes?

      Yes, a camera line inspection is an effective method for detecting tree root intrusion in pipes. The high-resolution camera can capture detailed images of the inside of the pipes, allowing plumbers to identify the presence of tree roots and assess their extent. This helps determine the appropriate solution, such as root removal or pipe repair.

    • How often should I schedule a camera line inspection for preventive maintenance?

      The frequency of camera line inspections for preventive maintenance can vary depending on factors such as the age of your plumbing system, the presence of tree roots, and previous plumbing issues. As a general guideline, it is recommended to schedule a camera line inspection every few years or when experiencing recurring plumbing problems to catch potential issues early and prevent major repairs.

    • Can I see the live footage during a camera line inspection?

      Yes, in most cases, you can see the live footage during a camera line inspection. Our professional plumbers will provide you with a monitor or screen to view the real-time video feed from the camera. This allows you to observe any issues firsthand and better understand the condition of your plumbing system.

    • How can a camera line inspection help with insurance claims?

      A camera line inspection can be invaluable when filing insurance claims related to plumbing issues. The detailed footage and documentation provided by the inspection serve as visual evidence of the condition of the pipes and any existing problems. This can support your insurance claim.

  • Emergency Plumbing

    • What steps should I take if I have a major water leak in my home?

      In case of a major water leak, start by shutting off the main water supply to prevent further damage. Then, contact an emergency plumber who can quickly assess the situation, locate and repair the leak, and help with water cleanup and restoration if necessary.

    • How do I shut off the main water supply in an emergency?

      Knowing your main water shut-off valve’s location is crucial in a plumbing emergency. The shut-off valve is typically located near the water meter or where the main water line enters your home. It's essential to familiarize yourself with its location and ensure it's accessible and functioning properly.

    • Can I temporarily fix a leaking pipe until a plumber arrives?

      Temporarily fixing a leaking pipe can help minimize damage until a plumber arrives. Use a pipe repair clamp, pipe repair tape, or a rubber patch with hose clamps to seal the leak temporarily. However, it's essential to remember that these are temporary solutions, and a plumber should be called to repair or replace the damaged pipe properly.

    • What should I do if my toilet overflows?

      If your toilet overflows, immediately turn off the water supply by closing the shut-off valve behind or beside the bathroom. Remove any standing water using a plunger or a wet-dry vacuum. If the problem persists or there is a risk of water damage, contact our emergency plumbers for assistance.

    • Is it safe to use chemical drain cleaners during a plumbing emergency?

      Using chemical drain cleaners during a plumbing emergency is not recommended. These harsh chemicals can cause damage to your plumbing system and may be hazardous to handle. It's best to contact our emergency plumbers, who can safely and effectively clear the drain using professional tools and methods.

    • What should I do if I smell gas in my home?

      If you smell gas in your home, it's essential to take immediate action for your safety. Evacuate the premises, leaving doors and windows open if possible, and do not operate any electrical switches or devices. Once safely outside, contact your gas utility provider and a licensed plumber or gas fitter to assess and resolve the leak.

  • Plumbing Installation

    • What is the average lifespan of a water heater?

      The average lifespan of a water heater is typically around 8 to 12 years. However, this can vary depending on factors such as the quality of the unit, maintenance, and water quality. Regular maintenance, such as flushing the tank and checking the anode rod, can help extend the lifespan.

    • Do I need a permit to install a new plumbing fixture in my home?

      The need for a permit to install a new plumbing fixture depends on local building codes and regulations. A permit is often required for significant plumbing installations or modifications. You can contact us, and we will let you know if a permit is necessary for your installation.

    • How do I choose the right size and type of water softener for my house?

      Choosing the right size and type of water softener depends on water hardness, household size, and water usage. It's recommended to have a water analysis done to determine the hardness level. Please consult our professional plumber, who can recommend the appropriate water softener.

    • What should I consider when installing a new gas line for my stove?

      Safety is of utmost importance when installing a new gas line. It's crucial to hire a licensed plumber or gas fitter who is knowledgeable in gas line installations. We will ensure proper sizing, connection, and adherence to safety codes to prevent gas leaks or hazards.

    • Can I install a new faucet without turning off the main water supply?

      To install a new faucet, it is recommended to turn off the main water supply to prevent any accidental water flow or leaks during the installation. This ensures a safer and more efficient installation process, reducing the risk of water damage or injury.

  • Kitchen Plumbing

    • How do I unclog a kitchen sink?

      To unclog a kitchen sink, use a plunger, a mixture of baking soda and vinegar, or pour hot (not boiling) water down the drain. If these methods don't work, it's best to consult a plumber for professional assistance.

    • What should I do if my garbage disposal is not working?

      If your garbage disposal is not working, check if it's jammed and try resetting it by pressing the reset button at the bottom of the unit. If it still doesn't work, you may need to call a plumber for repair or replacement. Avoid putting non-food items or large quantities of food waste into the disposal to prevent future issues.

    • Can I install a water filtration system in my kitchen?

      Various options for water filtration systems include under-sink filters, countertop filters, and whole-house filtration systems. Our plumbers can guide you in choosing the right design for your needs.

    • Can I install a new refrigerator with an ice maker in my kitchen?

      Installing a new refrigerator/ice maker combination is easy with our help. Ensure you have a dedicated water line for the ice maker, which may require the assistance of a plumber to install it correctly and connect it to your plumbing system.

    • How can I prevent foul odors from entering my kitchen sink drain?

      To prevent foul odors from your sink drain, regularly flush the drain with hot water, baking soda, and vinegar to break down any organic matter or buildup. Avoid pouring grease or food scraps down the drain, as they can contribute to odor problems.

  • Bathroom Plumbing

    • How can I prevent clogs in my bathroom drains?

      To prevent clogs in bathroom drains, it's recommended to use drain covers to catch hair and debris, avoid flushing non-flushable items, and periodically wash the drains with hot water and vinegar to remove buildup. Regular maintenance and being mindful of what goes down the drains can help prevent clogs.

    • What are the common causes of low water pressure in the bathroom?

      Common causes of low water pressure in the bathroom include mineral buildup in the aerator, a partially closed shut-off valve, or issues with the water supply line. Call us for low water pressure problems. Our plumbers can help identify and address the specific cause, ensuring proper water pressure throughout your bathroom fixtures.

    • Is it possible to upgrade my bathroom fixtures without undergoing a complete renovation?

      Yes, upgrading your bathroom fixtures without a complete renovation is possible. Simply replacing faucets, showerheads, or other fixtures can give your bathroom a fresh look and improved functionality. We can assist you in selecting the right fixtures and ensure proper installation.

    • How do I prevent mold and mildew growth in my bathroom?

      To prevent mold and mildew growth in your bathroom, ensure proper ventilation by using exhaust fans or opening windows, wipe down surfaces regularly, and promptly address any plumbing leaks or water damage. Keeping the bathroom clean and dry helps create an environment less conducive to mold and mildew growth.

  • General

    • What clogged my drain and what can I do about it?
      More like what doesn’t clog your drain, am I right? Beauty products, hair, dirt, grease and food waste are all day-to-day culprits that can lead to blocked drains. At home you can help avoid build up by installing a drain catcher to catch physical debris. After that, a great way to address small clogs is by pouring a mixture of hot water, baking soda, and vinegar down your drains to loosen the build-up. If that doesn’t work, it’s time to call Magnum Plumbing!
    • So… what can I put in my garbage disposal?
      Here’s our first big tip regarding garbage disposals, don’t put actual garbage in them. We’re talking your food wrappers, your tissues, your bills, or your general this-and-that trash. Stuff like this gets caught between blades and causes build-up trouble in no time. Here are things plumber approved things to put down the disposal: ice cubes, dish soap, soft food, non-grease liquids, and cold water. Avoid fibrous foods, grease, oils, and sticky things to keep your disposal working in tip-top shape.
    • What causes low water pressure?
      Low water pressure is an annoyingly common and annoyingly… well, annoying… problem that a lot of homeowners face. Here’s the 411: low water pressure is caused by a whole slew of different things, including but not limited to: malfunctioning shut off valves, clogged pipes, crimped water lines, or water meter allocation issues. While there’s no set reason why it happens, there is a set solution to fixing it: contact us today, and can point out the specific cause of your low pressure and, in turn, fix it.
    • Why is my faucet leaking?
      There are many reasons your faucet could be leaking. There could be a problem in the o ring, a small disc that holds the faucet handle in place and, if worn out, can cause leaking. There could be valve corrosion, problems with the washer, worn out seals, or general (and unfortunate) broken pipes or fittings. While this list of potential problems may seem daunting, they’re all problems that can be easily fixed by one of our plumbing experts.
    • Is there really a difference between hard and soft water?
      Short answer: yes. Long answer: definitely yes. Hard water, in short, is water that contains an excessive quantity of dissolved minerals like calcium, magnesium, and so on. Soft water, on the other hand, is treated so harmful minerals don’t build up. For comparison, natural rainwater is soft, not hard. Hard water can cause considerable damage to plumbing fixtures, pipes, and the things water in your home touches such as laundry and even your skin. If you suspect you have a hard water problem, we recommend getting in touch with a Magnum Plumbing professional to get it fixed before it causes any expensive, long-lasting damage to your plumbing.
    • Why Does My Toilet Keep Running?
      Toilets will continue to run when the flapper inside he toilet is not closing or sealing properly. Sometimes, this is due to the toilet handle getting stuck, if you give the handle a jiggle this my resolve the issue. If you find yourself having to do this frequently, it is time for you to have your flapper replaced.
    • How do I shut off the water?

      One of the most-valuable things to do as a homeowner or tenant is find the shut-off valve and know how to use it. Most structures have a main shutoff valve near the utilities on the ground floor, such as in the garage, basement or a closet, as well as another shutoff near the street or well that may be underground inside a manhole.

      If water is spewing everywhere because something has sprung a leak, time will make a huge difference in damage and cost. The scenario will be better and less expensive if you can shut off the water immediately.

      The main valve can be a number of styles, but the handle usually looks like a wheel with spokes in it or like a lever, typically black or red and sometimes marked “main.” You should turn a wheel to the right and a lever you would simply move in the opposite position. If there is any question, test your effort by trying to run water.

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